Legal
Privacy Notice
How personal information collected through this website is handled, what is done with it, how long it is kept, and what you can ask for.
Effective 5 October 2026 · Version 1.0
Who We Are
Polos and Gilets is produced by Big Trouble Labs Ltd. Big Trouble Labs Ltd is the data controller for the information described in this notice, which means it decides what is collected and what happens to it.
| Company | Big Trouble Labs Ltd, registered in England and Wales, company number 16413052 |
|---|---|
| Registered office | 128 City Road, London EC1V 2NX |
| Contact | hello@polosandgilets.com |
If you have a question about privacy, or want to use any of the rights below, use the same address. It reaches a person.
What This Notice Covers
Personal information collected through polosandgilets.com. It does not cover recording a guest, which is governed by the release each guest signs, nor anything held by sites we link to.
What We Collect
- If you put your name forward as a guest. Your name, your email address, your organisation if you choose to give it, and what you write.
- If you join the mailing list. Your email address, and your name if you give it.
- Standard web server records. The hosting provider keeps ordinary technical logs of requests to the site, including IP (Internet Protocol) addresses, for security and to keep the site running.
Nothing is stored on the website itself. What you send through either form is emailed to us and held in our mailbox.
This site uses no analytics, advertising trackers, embedded media, social media widgets or third-party scripts.
Cookies
This website sets no cookies and uses no similar storage, so there is nothing to consent to and no banner to dismiss.
Why We Use It, And Our Lawful Basis
Guest enquiries are used to read your message, reply, and have whatever conversation follows. The lawful basis is legitimate interests: we need to be able to reply to people who contact us about appearing, which is also why you wrote. You started the contact, we use only what you chose to give, and you can ask us to delete it at any time.
The mailing list is used to tell you when the first episodes are published, and from time to time after that when there is something worth knowing about the show. The lawful basis is your consent, given when you send the form. You can withdraw it at any time by replying to any of those emails or by emailing us, and we will delete your address.
Server logs are handled under legitimate interests, keeping the site available and secure.
We do not sell, rent or share your information with anyone for their own purposes, we do not pass it to any sponsor, and we make no automated decisions about you.
Who Else Is Involved
A small number of service providers run the website and our email, on our instructions and for no other purpose.
| Provider | What they do |
|---|---|
| Fasthosts | Hosts the website and keeps the server logs described above |
| Resend | Delivers what you send through the forms to us as an email |
| Microsoft | Provides our email system, where your message arrives and is held |
Where Your Information Is Held
What you send is stored in our Microsoft 365 mailbox. Microsoft holds our mail in the United Kingdom.
The website is hosted by Fasthosts, in United Kingdom data centres.
The one exception is delivery. What you type into a form is passed to us by Resend, our email delivery provider, which is based in the United States, so that step involves a transfer outside the UK. It is covered by the safeguards UK data protection law requires for international transfers, such as approved contractual terms. Once delivered, your message sits in our United Kingdom mailbox and stays there.
How Long We Keep It
Guest enquiries are kept for 365 days and then deleted, unless you go on to appear, in which case the release you sign governs what is kept.
The mailing list keeps your address until you ask to come off it, and then it is deleted.
Server logs are kept for as long as the hosting provider retains them as part of ordinary operation.
Your Rights
Under UK data protection law you can ask us for any of the following, free of charge, and we will respond within one month.
- Access. A copy of what we hold about you.
- Correction. Fixing anything inaccurate or incomplete.
- Erasure. Deleting it.
- Restriction. Holding it but not using it while something is resolved.
- Objection. Stopping use based on legitimate interests.
- Withdrawing consent. Coming off the mailing list.
Email hello@polosandgilets.com. We may ask you to confirm who you are first, so that we do not hand your information to someone else.
Complaints
If you are unhappy with how your information has been handled, please tell us first and we will try to put it right. You can also complain to the Information Commissioner's Office ('ICO'), the UK's data protection regulator, at ico.org.uk or on 0303 123 1113.
Changes To This Notice
If how we handle personal information changes, this page is updated and the effective date changes. Material changes are described here rather than made quietly.